The gamer after play mega moolah confirmed that the withdrawal is actually processed effectively, so we designated which problem because the fixed. The fresh player’s membership got blocked for having numerous membership. The gamer states there are a number of members of the family whom gamble on the gambling enterprise independently, however they live near each other. The newest gambling enterprise is actually convinced that all the relevant account were utilized by step one individual. Yet not, the new gambling enterprise was not capable totally address the issues and give us all questioned details. At the same time, the ball player submitted a criticism to the regulator.
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Unfortunately, the fresh files you uploaded before don’t qualify. You could receive their earnings once you deliver the documents you to meet the requirements. Our company is it really is disappointed your confirmation procedure try put off and you may you had a negative sense.
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User lost their payouts along with her membership is actually banned.
- The ball player from Brazil had experienced troubles withdrawing winnings worth 1200 Brazilian reais out of a casino.
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- We had designated the newest problem because the fixed after the winning resolution of your player’s matter.
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